Shipping, Payments & Exchange Policy
Free shipping on all orders. You can choose to pay for your order online at checkout or opt for Partial Cash On Delivery (COD)
CASH ON DELIVERY
Lolas.shop does not offer full COD. We offer a 50% advance payment and 50% upon delivery of the product. COD orders are confirmed only after you deposit 50% advance of the invoice amount. You can choose to pay this by 'DEPOSIT' into our bank account or 'PAY' through UPI payment methods Google Pay, Paytm, or online RazorPary Link generated by our executive. Whatsapp Helpline number +91 9811885512.
BANK ACCOUNT DETAILS:
A/C NAME: LOLAS ECOM PVT LTD
A/C NO: 006663300002253
IFSC CODE: YESB0000066
- We take 50% advance on COD orders
- COD orders will not be processed until 50% amount has been paid
- You can get in touch with us at +91 9811885512 for all your queries
- All our orders are MTO so we work on 50% advance
- Our customer executive will get in touch with you regarding payment as soon as the order is made
RETURNS & EXCHANGE
Our garments are all on a made to order basis. We ensure our best to deliver you a product of the highest quality. We do not offer any exchange/return or refunds on our merchandise. We have stopped taking customised orders as well as we do not offer any exchange from hereafter. Please select your size carefully before placing the order. We will make an order according to our standard size chart.
TAXES & DUTIES
Product prices displayed are inclusive of all taxes.
All payments made against the purchases/services on Lolas Ecom Pvt. Ltd. by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Lolas Ecom Pvt. Ltd. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.
Lolas Ecom Pvt. Ltd. may employ PayU, Razorpay, PayTM and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by Lolas Ecom Pvt. Ltd. which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorisation for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.
Lolas Ecom Pvt. Ltd. endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Lolas Ecom Pvt. Ltd. fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Lolas Ecom Pvt. Ltd. may at its discretion charge you for additional shipping cost.
Delivery timelines might be affected due to COVID-19.